Digital Financial Services in the Pacific: Experiences and Regulatory Issues
Digital financial services (DFS) are an effective means of enhancing financial inclusion in the Pacific region, wherechallenging geography and poor infrastructure are a challenge. However, major challenges need to be addressed for it to become a viable payments channel.
The establishment of reliable agent networks and the building of sufficient consumer trust in DFS are needed for it to become a viable payments channel. This report examines the current use of DFS in the Pacific, analyzes the issues that need to be addressed, and provides recommendations for increasing financial inclusion in the region.